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Terms & Conditions


Welcome to Maltamum Shop


1. Terms

1.1 The following are the rules or ‘Terms’ that govern the use of www.maltamumshop.com website (‘site’) and the use of the services offered in the Site.

‘Maltamum Shop’, ‘Maltamum’, ‘us’ or ‘we’ refers to the owner of the website who is Mrs Elisavet Arkolaki, who can be contacted at All-in Translations Ltd., Gardenia Court B, Flat 2, Triq il-Mensija, San Ġiljan (St. Julian's), STJ 1968, Malta. All In Translations Ltd. was registered in Malta in 2008 with VAT ID MT18822308.

The term 'you’ refers to the user or viewer of our website. The following terms and conditions apply to the use of the www.maltamumshop.com ‘website’. When you place an order with us, you are expressly agreeing to bind yourself to these Terms and to follow these Terms and all applicable laws, regulations and policies governing the Site and the Service, and undertake that all the goods ordered by you are for your own private and domestic use only and are not for resale.
1.2 Specific definitions throughout these Terms;
a) “Customer” shall mean any User of Maltamum Shop who purchases a Product
b) “Product” shall include any product sold from this Site.
c) “Site” shall mean wwww.maltamumshop.com
d) “Use” shall include but not be limited to visiting and/or viewing the Site, as well as making use of any Services from this Site.
e) “You”, “User” shall mean, whoever visits the Site and/or requests Services offered on this Site.

1.3 Maltamum Shop shall have the right to change, amend, substitute, suspend or in any way alter these Terms at any time without any prior notice whatsoever, and such alterations shall be effective immediately upon posting on the ‘Site’.
Please check this page of the Site periodically for any updated to these Terms. It is your responsibility to check these terms and conditions before ordering products in case any changes have been made. If you violate these Terms, Maltamum Shop may terminate your use of the Site, cancel your order, and/ or take appropriate legal actions against You. Should you not agree with the terms and conditions set out below, you should not use or access this website. Alternatively, if you have any questions on our terms and conditions then please contact us on liza@maltamum.com before you place your order.
2. Disclaimers
2.1 We cannot promise that the Site will be error-free, uninterrupted. The Site and its Content and any associated products are delivered on an "as-is" and "as-available" basis.
2.2 We also cannot ensure that files You download from the Site will be free of viruses or contamination or destructive features. Maltamum Shop disclaims all warranties, express or implied, including also any implied warranties of merchantability and fitness for a particular purpose. Maltamum Shop makes no guarantee of any specific result from Use of this Site or its Services. Maltamum Shop disclaims any and all liability for the acts, omissions and conduct of any third party users, Maltamum Shop users, advertisers, promotes and/or sponsors on the Site, in connection with the Maltamum Shop service or otherwise related to Your Use of the Site and/or the Maltamum Shop service. Maltamum Shop is not responsible for the products, services, actions or failure to act of any Venue, performer, promoter or other third party in connection with or referenced on the Site.
2.3 From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
3. User Permission

3.1 This Site shall only be used for what it is intended and any illegal and/or unauthorised Use of the Site shall lead to the legal proceedings being taken by Maltamum Shop against the unlawful user.

3.2 You may not create a link to this website from another website or document without our prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of Malta.
3.3 Furthermore, Maltamum Shop reserves the right to restrain such unlawful user from visiting and/or making Use of the Site.
4. Pricing and Currency
4.1 Prices are listed in EURO currency and are inclusive of VAT.
5. Payments and Transaction Security Policy
This site uses Secure Sockets Layer (SSL) to ensure secure transmission of personal data. The URL checkout address starts with https://, which means that the Site is secure.
5.1 SSL applies encryption between Your PC and our server. Any data transmitted during the session will be encrypted or scrambled and then decrypted and unscrambled at the receiving end. This will ascertain that data cannot be read during transmission.

5.2 We do not keep any credit card details of our customers.

5.3 This site uses the Paypal payment. This tool protects both Us and Yourself from fraud. For more information You may go to http://www.paypal.com

5.4 You must be eighteen years old or older to use this site. If you are under eighteen, you may only use this site with the agreement of, and under the supervision of, a parent or guardian. If you do not qualify, please do not use this site.

5.5 All orders on this website are concluded using the English language.
6. Copyright Policy

6.1 You are only authorised to visit and view the Site for Your own personal use, and that You shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than to review a Product and promotional information, for personal use, or to purchase Products for Your personal use, unless otherwise specifically authorised by Maltamum Shop to do so. You also agree not to deep-link to the Site for any purpose, unless specifically authorised by Maltamum Shop to do so. The content and software on this Site is the property of Maltamum Shop and/or its suppliers and is protected by Maltese and international copyright laws.

7. Intellectual Property

7.1 Any intellectual property on the Site shall remain the property of its owner and/or creator as the case may be. You shall not copy and/or Use such property unless specifically authorised by the owner.
8. No Association and Non-Affiliation

8.1 Maltamum Shop should not be associated to and/or affiliated to any other entity and/or person unless such a relationship in fact exists and is governed by an appropriate agreement.

9. Unauthorised Use of the Site

9.1 Illegal and/or unauthorized Use of the Site, including, but not limited to, unauthorised framing of or linking to the Site, or unauthorised use of any software on the site, will be investigated and appropriate legal action will be taken.

10. Violation of the Terms

10.1 You understand and agree that in Maltamum Shop sole discretion, and without prior notice, Maltamum Shop may terminate Your access to the Site, cancel Your orders or exercise any other remedy available and remove any unauthorised content, if Maltamum Shop believes that the content has violated or is inconsistent with these Terms of Use violated the rights of Maltamum Shop, the User or the law. You agree that monetary damages may not provide a sufficient remedy to Maltamum Shop for violations of these Terms and You consent to injunctive or other equitable relief for such violations. Maltamum Shop is not required to provide any refund to You if You are terminated as a User because You have violated these Terms of Use.
11. Product Description

11.1 We make every effort to display as accurately as possible the colors of our products that appear on our Website and in our Social Media tool. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate. However, we do not warrant that the product descriptions are accurate, complete, reliable, current, or error-free. If you wish to return any product, you must comply with the Returns, Exchanges and Cancellation Policy.

12. Delivery, Exchange, Returns and Cancellation Policy
12.1 Deliveries to Malta and Gozo usually take 2-3 working days from the date of purchase.
12.2 Returns for refund and/or exchanges are possible to be made within 30 days from date of purchase ( postage costs can not be refunded ).
12.3 To request a refund or product exchange kindly notify us via email on liza@maltamum.com with notice of cancellation, return and request of refund/ exchange and we will email you all details and further instructions.

12.4 It must be ensured that you place the product back in its original case and packaging and include any accessories that came with the purchase of your product together with the original receipt.

12.5 Returns are only allowed on products in perfect conditions. The goods must be in a resalable condition.

12.6 All items are returned at the sender's own risk. Please ensure you therefore select a safe and tractable delivery service. All returned goods remain the responsibility of the sender until received by us.

12.7 Refunds, where applicable will be made within 7 days of receipt of returned goods.

12.8 We will only refund postage costs in cases where the product we sent you was incorrect, damaged or faulty.
13. Disclaimer and limitation of Liability

EXCEPT AS OTHERWISE PROVIDED IN THE STANDARD TERMS OF SALE THAT GOVERN THE SALE OF EACH PRODUCT ON THIS SITE, THE PRODUCTS OFFERED FOR SALE ON MALTAMUM SHOP AND THE TRANSACTIONS CONDUCTED THROUGH MALTAMUM SHOP ARE PROVIDED BY US ON AN "AS IS" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE MALTAMUM SHOP OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THE MALTAMUM SHOP TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, TITLE, QUIET ENJOYMENT, DATA ACCURACY AND SYSTEM INTEGRATION. THE MALTAMUM SHOP MAY INCLUDE INACCURACIES, MISTAKES OR TYPOGRAPHICAL ERRORS. WE DO NOT WARRANT THAT THE CONTENT WILL BE UNINTERRUPTED OR ERROR FREE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE Ergobaby SERVICES, INCLUDING, BUT NOT LIMITED TO INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL OR CONSEQUENTIAL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ANY DAMAGES (REGARDLESS OF THE FOUNDATION FOR THE ACTION) SHALL NOT EXCEED IN THE AGGREGATE THE AMOUNT OF FEES ACTUALLY PAID BY YOU TO US DURING THE MONTH IMMEDIATELY PRECEDING THE ACT ALLEGEDLY GIVING RISE TO OUR LIABILITY.
13. Typographical errors
13.1 In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.
14. Privacy Policy
Please review our Privacy Policy to understand our practices. Our Privacy Policy is available here.
15. Risk of loss; Other terms of sale
The risk of loss and title for items purchased by you pass to you upon our delivery of the items to the carrier pursuant to our standard terms of sale.
16. Governing Law and Jurisdiction

16.1 These Terms and other policies on this Site shall be construed and interpreted, and the relationship between the ‘You’ the user/customer and Maltamum Shop ( also referred to as ‘Parties’ ) shall be governed in accordance with the Laws of Malta.

16.2. Any dispute, controversy or claim arising out of or relating to these Terms, or the breach, termination or invalidity thereof, shall be settled by arbitration in accordance with the rules of the Malta Arbitration Centre as in force on the date on which such dispute, controversy or claim arises.

16.3. The number of arbitrators shall be one (1) and shall be appointed by agreement between the Parties. Should the Parties not agree on the person who shall be appointed as arbitrator within fifteen (15) days from the date on which either of the Parties may refer the dispute, controversy or claim to arbitration. The arbitrator shall be appointed by the Malta Arbitration Centre.

16.4. The language to be used in the arbitral proceedings shall be English.


In the event that you have any questions for us in regards to the Terms of Use, please contact us on liza@maltamum.com